1. Introduction

Welcome to our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and interact with our website. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

2. Who we are

We are Integra Consultants Pty Ltd  . Our website offers civil and geotechnical engineering consultancy services, including ground-structure interaction analyses, deep excavation design, dewatering & shoring, ground improvement design, shallow and deep foundation design, slope stability solutions, pavement design and associated research projects.

3. Information we collect

We may collect the following types of information:

Personal Information you provide: For example, when you fill out a contact form or email us, you might provide your name, email address, phone number, company name, project information, and any other details you choose to submit.

Technical / Usage Information: When you visit our website, we may automatically collect information such as your IP address, browser type and version, device identifiers, operating system, referring URLs, pages you view, time and date of your visit, and how you interact with the site.

Cookies and similar technologies: We may use cookies, web beacons, pixels, and other tracking technologies to gather usage data and to improve the website experience.

4. How we use your information

We use the information we collect to:

Respond to your enquiries and provide you with information about our services.

Manage and maintain our website, understand how people use it, and improve it.

Send you updates, marketing communications and other relevant information, if you have opted in.

Ensure the security of our website and protect against fraud or misuse.

Comply with legal obligations.

5. Disclosure of your information

We may disclose your information:

To our service providers, contractors, and agents who assist us in operating our website, conducting our business, or servicing you (for example, hosting providers, email providers).

If required by law or in response to valid legal requests (e.g., subpoena, court order) or to protect our rights or the rights of others.

In the event of a merger, acquisition or sale of all or part of our business, your personal information may be transferred to the successor entity (but we will notify you of any change).

With your consent or at your direction.

6. International transfers

As we operate in Australia (and potentially service clients internationally), your information may be transferred to, stored in, and processed in countries other than your country of residence. By using our website and submitting information, you consent to this transfer, storage and processing.

7. Retention of your information

We will retain your personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will delete or anonymise information when it is no longer needed.

8. Cookies and tracking technologies

Our website may use cookies and similar tracking technologies. You may set your browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of the site may not work properly if you disable cookies. Specific details about the cookies we use and their purpose can be found in our Cookie Policy (if applicable).

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure—so we cannot guarantee absolute security.

10. Your rights

Depending on your jurisdiction, you may have rights in relation to your personal information, including:

The right to access the personal information we hold about you.

The right to request correction or update of your personal information.

The right to request deletion of your personal information (subject to legal or contractual restrictions).

The right to object to or restrict certain processing of your personal information.

The right to withdraw your consent (where processing is based on consent).
To exercise these rights, please contact us using the contact information below.

11. Third-party links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your information. We do not control these third-party sites and are not responsible for their privacy practices.

12. Children’s privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us and we will take steps to delete such information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top will be revised when we make material changes. We encourage you to review this policy periodically. Your continued use of our website following any changes means you accept the updated policy.

14. Contact us

If you have questions or concerns about this Privacy Policy, or want to exercise your rights, please contact us at:
Email: info@integraconsultants.com.au
Phone: +61 28 7646 460